Auto Requests
Texts and emails send after a job is done — with your wording and timing — so happy customers leave reviews fast.
Customer Review Automation
What if your best reviews arrived on their own — right after every job?
Turn happy customers into public praise automatically. After each job, friendly messages go out, reminders follow up, and 5-star reviews land on Google, Yelp, or your website — without extra work.
- Auto review requests
- Smart follow-ups
- Google & Yelp ready
- Simple & secure use
Set up once — it keeps collecting reviews automatically.
What Is Customer Review Automation?
It asks customers for reviews at the right time, follows up politely, and shows the best ones on your site — all on autopilot. No manual chasing, no copy-paste.
Gentle Reminders
Smart follow-ups nudge once or twice (no spam) and route unhappy replies to you first to fix issues privately.
Showcase & Track
Auto-approve great reviews to your site, track ratings over time, and share wins to social in a click.
From missed reviews to a steady flow of praise
Many small businesses lose great feedback just because they forget to ask. With a simple follow-up, that lost praise turns into powerful proof that builds trust and attracts new clients.
Hidden praise, slow growth
Great work is done — but it doesn’t show up online where new customers look.
- Forgetting to ask after jobs
- Manual follow-ups eat your time
- People aren’t sure where to post
- Online reputation grows slowly
Reviews arrive on time
Your best reviews post themselves — with friendly reminders and one-tap links.
- Automatic messages after each job
- Gentle reminders for busy customers
- Direct links to Google, Yelp, Facebook
- More stars, less chasing — week after week
On average, owners reclaim a full workday each week, get paid days sooner, and keep more repeat jobs coming in automatically.
How it works — simple, set-and-go
We set it up, show you how it works, and keep it running smoothly. Backups run regularly so nothing gets lost.
Review your current flow
We map how you finish jobs and follow up today, then pick the quickest path to more 5-star reviews.
- Spot the best moment to send a message
- Choose wording and timing that fit your brand
- Decide on links: Google, Yelp, or your website
Build friendly reminders
After each job, a clear, kind message goes out with a one-tap review link. If they forget, a gentle reminder follows.
- Texts or emails that sound human
- Smart timing so it never feels pushy
- Simple paths to your review pages
Run on autopilot
We watch results, keep regular backups, and adjust timing for higher response rates over time.
- See who got a message and who reviewed
- Nothing gets lost thanks to backups
- Steady tuning for better outcomes
We set everything up for you. No new tools to learn. You stay in control — with simple dashboards and regular backups.
Where it shines — real trades, real wins
Quick, friendly messages bring in public praise across many services. Pick your trade and see how fast reviews stack up.
Plumbing
After drain clears or installs, a text with a one-tap Google link lands while the job is fresh.
- +3–5 new reviews a week
- Less time on phone follow-ups
HVAC
After tune-ups or installs, email + SMS nudge homeowners with a quick review path.
- Capture seasonal spikes
- Clear links to Yelp or Google
Home & Office Cleaning
After recurring visits, gentle reminders lift repeat praise and referrals.
- Reviews tied to team quality
- Share to Facebook in one tap
Landscaping
After mowing or hardscape jobs, photos + links prompt fast 5-star notes.
- Include before/after photos
- Steady stream of local proof
Real results — pays for itself
A steady stream of fresh reviews lifts search rank, wins trust, and brings in more jobs — without extra work. Most teams see value in the first month.
3–5×
More 5-star reviews showing up
6–8 hrs
Saved each week on follow-ups
+10–20%
More inbound jobs from reputation
“On average, owners reclaim a full workday every week, get paid days sooner, and keep more repeat jobs coming in automatically.”
Why it adds up
More visible praise means more calls and messages from new customers. The system asks at the right time, using simple words, and follows up kindly.
- Right timing → higher response rate
- One-tap links → less drop-off
- Auto reminders → steady flow of stars
A quick example
If each new review brings just one extra job a month at $250 profit, that’s $3,000/yr — from reviews you were missing before.
Want exact numbers for your team?
Why choose Xelshard — simple, safe, reliable
We set it up for you, keep it running smoothly, and make sure your information is saved and easy to access — without new tools to learn.
Done-for-you setup
We handle the build and connect the messages so you can start fast.
- Fast start — most teams go live quickly
- Clear onboarding with sample texts and emails
Safe and private
Your business info stays protected, with regular saves so nothing gets lost.
- Regular backups keep your messages and results safe
- Simple access controls for your team
Helpful support
We’re easy to reach and quick to help — with faster help on our Elite plan.
- Friendly help when you need it
- Priority support and a dedicated server on Elite
You own your data and documents; we keep them safe with regular backups and easy export options.
Loved by Local Teams Using Customer Review Automation
Real stories from home service pros who get more 5-star reviews without chasing customers.
“We text review links right after the job. Our Google calls jumped within a month.”
“Techs just tap ‘Done’ in the app and the review request goes out automatically.”
“We finally outrank competitors on Google. New customers mention our reviews all the time.”
“Bad feedback comes back to us privately, good feedback goes straight to Google.”
“Every happy client gets a review request with photos. It’s all on autopilot now.”
“We went from a few reviews a year to several every week—without chasing anyone.”
“Customers get a friendly text with our review links. It feels personal, not spammy.”
“Reviews land on Google and Facebook. Reputation went up and so did our prices.”
Questions, answered — quick and clear
Plain-English answers about setup, messages, reviews, and support.
Do I need new software to use this?
Not at all. If you can send email or texts, you’re set. We set it up for you and show you how it works — no new tools to learn.
How do the messages go out?
After each job, a short, friendly message goes out with a one-tap link to leave a review. If someone forgets, a polite reminder follows.
- Choose text, email, or both
- Timing fits your workflow
- Links to Google, Yelp, or your site
Is my information safe?
Yes. We keep your information safe with regular backups and simple access controls. You can export your data anytime.
What’s included with the standard plan?
We set everything up, keep it running smoothly, and save your information on a regular schedule.
- Setup and launch done for you
- Ongoing checks and improvements
- Automatic backups
What’s in the Elite plan?
Everything in the standard plan, plus priority support, faster performance, and a quarterly tune-up to raise response rates.
- Faster help when you need it
- Speed boost for busy seasons
- Quarterly review and improvements
Can we change the message tone?
Absolutely. We’ll match your brand voice — friendly, professional, or playful — and you can adjust wording anytime.
Get more reviews — go live in under 14 days
We’ll set it up for you, keep it running smoothly, and save your info on a regular schedule. Simple to start, easy to use.
More 5-star reviews
Less follow-up time
More inbound jobs
Regular backups
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